Help Center

Guides, troubleshooting, and answers to common questions. Can't find what you need? Email info@trains.fyi.

Apps

Using the trains.fyi iOS and Apple TV apps
Where to download, what's supported, and how the apps differ from the website.
1 min read
How do I delete my account?
Permanently delete your trains.fyi account and all associated data from the iOS app.
1 min read

How it works

What are ghost trains?
How trains.fyi shows scheduled service for networks without live feeds.
2 min read
How often does the data update?
How frequently trains.fyi refreshes positions, schedules, and alerts.
1 min read
Do you show freight trains?
Why freight isn't on trains.fyi and what data is available.
1 min read
What counts as a 'train' on trains.fyi?
The kinds of rail vehicles we include, and a few we don't.
1 min read

Requests & feedback

Troubleshooting

Why isn't my train showing on the map?
Common reasons a train doesn't appear in real time, and what you can do about it.
2 min read