How do I reset my password?

If you signed up with an email and password, you can reset your password from the website, the iOS app, or the Android app. This only applies to email/password accounts — if you sign in with Apple or Google, reset your password with that provider instead.

On the web

1. Go to trains.fyi/login/email.
2. Click Forgot password? next to the password field.
3. Enter the email address on your account and click Send reset link.
4. Check your inbox for the reset email and follow the link to set a new password.

For your privacy, this always shows the same confirmation message, whether or not an account exists for that email.

On iOS

1. Open the trains.fyi app. If you're signed out, you'll see the sign-in screen automatically.
2. Tap Sign in with Email.
3. Tap Forgot password?.
4. Enter your email address and send the reset link.
5. Check your inbox and follow the link to set a new password.

On Android

1. Open the trains.fyi app. If you're signed out, you'll see the sign-in screen automatically.
2. Tap Sign in with Email.
3. Tap Forgot password?.
4. Enter your email address and send the reset link.
5. Check your inbox and follow the link to set a new password.

Didn't get the email?

• Check your spam or junk folder.
• Make sure you entered the email address associated with your account.
• Reset emails can take a few minutes to arrive — wait a bit before requesting another.

Still stuck? Contact us and we'll help you sort it out.