Troubleshooting
Why isn't my train showing on the map?
If your train isn't appearing on the map, one of a few things is usually going on.
1. The network doesn't broadcast real-time positions
trains.fyi shows a train in real time only if the operator publishes a live data feed (GTFS-Realtime or equivalent). Many smaller commuter and intercity networks publish only the schedule, not live positions.
When that happens, you'll typically see a ghost train — a scheduled vehicle drawn at its expected position based on the timetable. Ghost trains are a best-effort estimate and may differ from where the train actually is.
2. The feed is delayed or temporarily down
Even networks with real-time feeds occasionally drop offline. trains.fyi polls feeds about once per minute, but the upstream provider may add latency of its own. Wait a minute or two and refresh.
3. The train hasn't started its trip yet
Most feeds only report a vehicle once it's actively in service. A train scheduled to depart in 20 minutes usually won't appear on the map until it leaves the yard or starts boarding.
4. The train has finished its trip
Once a vehicle completes its run, it's removed from the map within a minute or two.
Still stuck?
If you're seeing something you don't expect, email ryder@trains.fyi with the network, route, and approximate time, and Ryder will take a look.
Still need help?
Email ryder@trains.fyi and Ryder will get back to you.